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Getting Started

Welcome to ProfitWell

Once your data has fully ingested, you can explore all of your metrics here.. The numbers you see on ProfitWell may be slightly —or not so slightly— different than what you’re used to. There’s two re…

Updated 3 years ago by Neel Desai

Adding data to ProfitWell manually

ProfitWell currently integrates with the following subscription billing and management providers: Stripe Billing. Zuora. Chargify. Braintree Subscriptions. Recharge. Recurly. Chargebee. If you're not…

Updated 3 years ago by Allissa Chan

Using your SaaS Metrics

Success comes down to: 1. centering around a Compass Metric 2. enabling a data-driven process 3. understanding the axes through which SaaS metrics impact your business A Compass Metric empowers your…

Updated 2 years ago by Neel Desai

Metrics for Different Stages of Your Company

SaaS companies are handed dozens of shiny metric tools on a tray and told to measure things. It can be incredibly difficult to try to assess this collection of numbers and figure out where to begin.…

Updated 5 years ago by Neel Desai

Understanding your Dashboard

We've designed the ProfitWell Dashboard to help you and your team stay on top of your growth goals. Not sure what's going on? Click here for a tour of your dashboard..

Updated 5 years ago by Neel Desai

Understanding Growth

The growth section of ProfitWell will give you the tools to break down your growth by plan and by "new vs. existing" users. Click here to take a tour of the Growth tab in ProfitWell... Total Growth:…

Updated 5 years ago by Neel Desai

Understanding Trends

Visualizing month over month changes in your metrics and its components will give your team an understanding of growth and momentum. Click here to take a tour of the Trends tab in ProfitWell..

Updated 5 years ago by Neel Desai

Understanding Retention

MRR Loss Rate measures the amount of change in MRR from your existing customer base due to downgrades and churn in a given month. At the end of June, if you have $100 in MRR, $100 can be expected to…

Updated 4 years ago by Neel Desai

Understanding Cash Flow

Cash Flow measures the amount of actual money coming in and leaving the business. This is broken down into four key areas to track and net out for a number that represents your net cash for any parti…

Updated 3 years ago by Neel Desai

Customer Activity

Giving love to the right customers at the right time can make all the difference. Click here to take a tour of your customers' activity..

Updated 5 years ago by Neel Desai

Metrics Plus

While ProfitWell Metrics are completely free, we offer a paid plan called Metrics Plus to help enhance your experience with metrics. Email support@profitwell.zendesk.com "Metrics Plus" if you're inte…

Updated 4 months ago by Eric Stresen-Reuter

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